Talent as a Service
The CRM talent market is hot. Administrators are now commanding salaries of up to $120,000/Year and it is incumbent on the employer to ensure that they are fully utilized. Leveraging a Partner Support model not only provides better resources and skillsets, but also provides you with flexibility to scale up and down as the work ebbs and flows.
Old World
Talent Challenges
Talent attraction and utilization become the employers responsibility. Ensuring that employees are fully utilized and skilled up to deal with the ever evolving technologies
Limited Capacity
Capacity is limited to the number of working hours in a day. Any attempts to increase output require additional hires or creative solutions
Fixed Expenses
Salaries and employee expenses represent a large portion of Operating Expense. In such a high demand market, finding quality talent at a reasonable rate is hard to come by
New World
Best in Class Skills
Front Street provides multiple capable and proven resources that can deliver administrative, development and project management skills, and having demonstrated success throughout various implementations
Limited Capacity
With a team of admins and developers, Front Street is able to scale up or down as needed to align with any delivery timelines that need to be met
Pay-As-You-Need
You pay only for the time that is needed. For periods that have low touch, hours are pushed to subsequent months to allow for greater flexibility throughout delivery
Support Model
Description
Focus on
“keeping the lights on”
Salesforce Administration
Supporting the ongoing maintenance of Salesforce. Focus on ensuring system availability and maximizing the value of the
tooling
Resources & Capacity
Salesforce Certified Administrator(s) with a fixed monthly capacity
Description
Time & Materials based
Development Support
Ad Hoc Development
Serving as Staff Aug for ongoing implementations and maintenance activities. Development and Administration capabilities to be made available and are to be directed by
the client team
Resources & Capacity
Salesforce Administrator(s) and Developer(s) with flexible capacity